Payment Policy

At PawfactCare, we strive to offer secure and flexible payment options for your convenience. Please review our payment policy below:

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

All payments are processed securely through Shopify’s encrypted checkout system.

2. Currency

All transactions are processed in USD (United States Dollars). If you're shopping from a different country, your bank may apply a currency conversion fee.

3. Payment Security

Your security is our priority. All payment information is encrypted using SSL (Secure Socket Layer) technology and processed by trusted third-party providers.
We do not store your credit card or payment details.

4. Payment Verification

In some cases, we may need to verify your payment or identity for fraud protection purposes. If additional verification is needed, our team will contact you by email.

5. Payment Issues

If your payment is declined:

  • Double-check your card info and available balance
  • Try an alternative payment method
  • Contact your bank or card provider

If you continue to experience issues, contact us at:
📧 support@pawfactcare.com

6. Billing Inquiries

For any billing-related questions or disputes, please email us at 📧 support@pawfactcare.com and we’ll be happy to assist you.